Right of Withdrawal / Model Withdrawal Form


Terms and Conditions:

No minimum order value.

The offer of the online ordering service called "Germanium-GE" includes goods and services. All sales, deliveries and other services are made exclusively in accordance with these general terms and conditions.

Internet orders are legally binding as soon as we have confirmed your order. You enter into a purchase contract with your order, which is also to be fulfilled.

Germanium-GE processes your data within the order processing and processes your data for the design of the offer. Your data are not transmitted to unauthorized third parties.

2. Use

Germanium-GE sells for private consumption only to unrestrictedly executable, natural or legal persons.

Therapists and resellers receive a dealer price.

The data required for the registration or order, such as name, address, e-mail address, etc., must be stated completely and truthfully. The customer undertakes not to publish his password, to notify it to a third party or to make it accessible to unauthorized persons in any other way. Registration and use of Germanium-GE is free of charge. After the confirmation of an order a purchase contract comes into being.

The prices are valid from the day of the order. They are repeated in the online order confirmation. Monoatomischesgold.pl can not guarantee the accuracy of the prices. If due to incorrect electronic storage or incorrect input by Germanium-GE the indicated prices are wrong, there is no claim for the return of the goods.

3. Agreement

The purchase contract comes through the written confirmation of the order by email from Germanium-GE.

Delivery is only in household quantities. We reserve the right to cancel orders of obvious resellers. If a product is not available due to force majeure, we reserve the right to withdraw from the purchase contract with respect to this product. There is no special notification.

4. Return

The customer has the possibility to return / cancel the goods / order within a period of 7 days after receipt of the order confirmation (the goods). For this purpose, the returned goods must be returned in time. Accessories are only unopened and unused. The return of the goods is at the expense of the buyer.


* A return is a cancellation of your order. Please inform us before you return the goods.

The customer is obligated to inform Germanium-GE obvious product deficiencies, also transport damage, without delay.

Please follow these steps:
· Announcement by email ([email protected]), with reason.

Hidden defects, which can be discovered only after the return period, are to be communicated to us immediately after discovery. In the case of justified complaints of obvious defects within 1 week after delivery and of not obvious defects within two weeks after delivery, free repair or replacement delivery will be carried out. If this is not possible, the customer can choose between reduction or conversion.

5. Delivery

Germanium-GE supplies the goods WELTWEIT to the indicated delivery address. Customers who still have to pay invoices that are still outstanding will not be paid until the invoices have been paid. If a product from our offer is no longer available, or the distribution of a product is restricted (for example, legal regulations), then we are entitled to deliver an equivalent product as a replacement to your order.

We reserve the right, however, to insist on pre-referral.

Please note that an order in our Onlineshop is binding for you as soon as your order has been confirmed by us and you have received the invoice for your order. A lot of costs are incurred for fun-

The delivery time is usually between 2 and 14 days (in individual cases up to 30 days).

The goods will then be dispatched by the dispatch department within one working day after receipt of the money on one of our accounts (in case of advance transfer). The further delivery period is determined by the shipping company and withdraws itself from the influence of Germanium-GE so that we can not guarantee for the indicated duration of shipment. In normal cases, however, the shipping period is only 2-7 working days.
Please note the customs procedures of your country. We assume no guarantee / liability here and expressly point out that we have no influence here.

Please do not accept any damaged goods or at least check that the contents are undamaged.

The "risk transfer point" and the assumption of the "risk" are transferred to the customer / customer upon delivery of the goods at the post switch of the deliverer.


The shipping costs depend on the actual costs incurred for shipping.

6. Payment:

In principle, we reserve the right to insist on pre-payment at initial customer / initial order. This also applies to retailers and resellers.

Payment by advance payment:

After receipt of your payment in our bank account, the ordered goods will be dispatched within one working day.

Payment against invoice:

In the case of payments to us, the customer has to pay attention to the resulting bank charges.

Trade / commercial customers

Orders from commercial customers can be canceled only against a return / re-entry fee of 25% of the purchase price **. In the case of reverse processing, we calculate the re-handling / re-placement fee from the EV price ** (end-user price) The port costs in the case of reverse processing must always be borne by the sender.

The set discount refers to the original price. Special offers are excluded from price reductions.

7. Reservation of title:

The goods remain the property of Germanium-GE until full payment

9. Liability:

Germanium-GE shall only be liable for damage caused by intent or gross negligence. In case of breach of essential contractual obligations, we shall be liable for any culpable conduct.

Germanium-GE assumes no liability for the uninterrupted availability of the Internet presence and for technical or electronic errors of the online offer, as well as printing errors.

10. Change, Choice of Law, Place of Jurisdiction:

Germanium-GE reserves the right to change these General Terms and Conditions at any time and without giving reasons. Such changes do not apply to orders already placed. By submitting an order, the respective valid terms and conditions are accepted.


Szczecin Poland

Should any provision of these General Terms and Conditions be invalid, the remaining provisions shall remain unaffected.

Last update: August 2015

If you have any questions, please use our contact form.


No warning without previous contact!

Should any content or the design-technical design of individual pages or parts of this website violate any third party's rights or statutory provisions or in any other way bring about any competition problems, please refer to § 8 para 4 UWG to provide an adequate, sufficiently explanatory And fast news without cost note.

We guarantee that the passages or parts of these websites, which are rightly objected to, are removed within a reasonable period of time or the legal requirements are fully adapted without the need for the intervention of a legal adviser.

The involvement of a lawyer with the warning that is payable to the service provider does not correspond to his real or presumed intention and would therefore constitute a breach of the UWG because of the pursuit of non-objective objectives as a protective motive for initiating the procedure, in particular a cost-seeking intention as the actual motive;